Consumer Friend campaigns

From time to time, we will create campaigns with resourses that can be used by you or your business to help spread awareness throught the country. If you would like to suggets a new campaign for us to run and promote, feel free to get in touch with us at our contact us page.

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From time to time, we will create campaigns with resources that can be used by you or your organisation to help spread awareness through the country. If you would like to suggest a new campaign for us to run and promote, feel free to get in touch with us

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Intuit Mailchimp

Has arrived!

MARCH 2025

Our exciting new campaign ‘Watt Could Go Wrong is here! The campaign is designed to raise awareness of unsafe e-bikes and e-scooters and how they can explode and cause fires within seconds if not handled correctly.

The hashtags used in this campaign will also be the call to action, asking people to:

#BuySafe

#ChargeSafe

#StoreSafe

We ask everyone and anyone to help raise awareness of this issue by using the materials that will be on the link below.

There are posters, social media images and videos along with a social media pack with suggested text along with a bonus podcast where we interview Geraldine Cosh, in industry expert in product safety. If you want to be emailed,, then please fill out the form at the top of this page.

Webinar - 17 March 11 am

We are also hosting a webinar aimed at social housing providers (but anyone can come along, the more the merrier) , more information about this event and how to sign up can be found below.

#ForFakeSake - Fake Ads

You can download the Social media pack via Dropbox here

November 2024

Partner with us to educate and protect consumers from scams, counterfeit products, and fake adverts during Black Friday and Cyber Monday. Launching Friday 15th November and running until Monday 9th December.

Key message:

Fake ads flood social media during the shopping season. Support consumers on learning how to spot the red flags to avoid losing money and data.

Hashtags to use:

#FakeAds #FADs #ForFakeSake #FFS #ScamAware #CyberMonday #BlackFriday

You can download the Social media pack via Dropbox here

Or click the box here

Rental scams

JULY 2024

The Chartered Trading Standards Institute Consumer Empowerment Alliance and Consumer Friend have launched a new campaign warning consumers of the dangers of rental scams.  Action Fraud reports the average rental scam victim in the UK loses £1,400.

We are hoping you will support the campaign with the below information and draft social media posts over the course of July and August.

Hashtags to use:

#ScamAware #RentalScams #NoMoneyUpfront #MeetTheLandlord

Please select the social media pack for your required language

Local Authority Pack

AUGUST 2024

Do you work for a Local Authority? Would you like to signpost your consumers somewhere to get the latest advice and campaigns? Come on then, sign up as a Consumer Friend Local Authority

Find out more here