As many as 67% of consumers could potentially be classified as situationally vulnerable when assessed against the Financial Conducts Authority’s criteria is staggering and as we are as predicted we are entering into a storm of consumer vulnerability.

Louise takes a look at the reasons why we should refrain from using this word, it’s disempowering.

The second part of the ‘Don’t Ruin Your Face’ Campaign looks at the dangers of fake or unsafe teeth whitening kits - #ProtectYourSmile

Adam and Lou from Consumer freind talked to Kevin Grix from the DRO to find out exactly what he does, have a listen, it could really help you!

Christmas can be a time of joy and indulgence but it also creates an opportunity for criminals looking to exploit people in the festive season. Please be careful when navigating the web and have a safe, lovely Christmas from the Consumer Friend team