Everyone has the right to understand and be understood
As many as 67% of consumers could potentially be classified as situationally vulnerable when assessed against the Financial Conducts Authority’s criteria is staggering and as we are as predicted we are entering into a storm of consumer vulnerability.
The problem with the word vulnerable
Louise takes a look at the reasons why we should refrain from using this word, it’s disempowering.
Protect Your Smile
The second part of the ‘Don’t Ruin Your Face’ Campaign looks at the dangers of fake or unsafe teeth whitening kits - #ProtectYourSmile
Why make things easy when we can make them complicated!
Adam and Lou from Consumer freind talked to Kevin Grix from the DRO to find out exactly what he does, have a listen, it could really help you!
Christmas cheer
Christmas can be a time of joy and indulgence but it also creates an opportunity for criminals looking to exploit people in the festive season. Please be careful when navigating the web and have a safe, lovely Christmas from the Consumer Friend team
Retrofit experts by experience
Consumer Friend talk to two people that have experienced the retrofit process first hand. The trials and tribulations along with the huge benefits that comes with having an energy efficient home. The once Queen of Cashmere is now the Goddess of shorts and t-shirts, find out how.